FAQ

How much will it cost me?

Any repairs is determined by the extent of what needs to be done. Email or call us on 0421 756 068 to arrange for a no obligation free quote.

How long does it take?

Again this is dependent on the work being carried out. It can be as minimal as 1 hour and as long as 5 hours for an extensive car detail. We come to you so all work is completed at your convenience saving you time.

How can I pay?

Payment is required on the day of service, EFTPOS facilities are available or we accept Cash. An invoice can beĀ emailed on request.

Do I need to wash my car before you come to do the repair?

A quick wash would be advised or a small additional fee will be applied. The area to be repaired will be cleaned prior to commencing work.

Where is the service performed?

Scratches Plus is a mobile service that comes to you wherever that is convenient, at your home or at work.

What type of services do we offer?

Scratches Plus covers a variety of services from scratch removal to car detailing transforming the appearance of your vehicle. For more information about each service provided navigate to the services section on this website.

What type of work can’t you do?

Scratches Plus can repair most cosmetic repairs, but are unable to remove very deep scratches to the metal or dents as this requires full panel repair and respraying for a perfect result. If in doubt give us a call to discuss.

What is the guarantee?

Our guarantee is to provide satisfaction to our customers. If you are not satisfied with the outcome at the time of service, please discuss so a suitable solution may be found.

Are you insured?

Scratches Plus has public liability insurance for your piece of mind.

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